Identity Verification Software
Authenticate customers with biometric powered identity verification
Provide your customers with frictionless onboarding and keep them engaged in an end-to-end ID verification journey.

Trusted by industry leaders across the world
Adapting to a new era of regulation
Regulated businesses are facing increasing pressure to deliver end-to-end, engaging onboarding experiences. As new threats emerge coupled with rising customer expectations, compliance has never been more important to get right.

Identity Verification Capabilities
Step-up Authentication
With digital IDV now the norm, regulated businesses have a choice between Customer Due Diligence being a blocker or a competitive advantage. By utilising automated document verification capabilities, end customers can enjoy a seamless account opening process whilst you tick the required compliance boxes.
Optical Character Recognition (OCR)
Automatically extract and process Personal Identifiable Information (PII) including name, address, and date of birth from scanned documents to use in further due diligence.
Expansive document library
Currently accepting over 6000 global document types with the ability to add new custom document templates.
Liveness technology
Facial comparison powered by leading liveness technology to identify potential fraudsters or bots with a single selfie.
Identity Verification Capabilities
Customisable customer journeys
Each customer onboarding journey is different. nCino is committed to providing a customised, flexible solution to every business to ensure clients extract maximum value from identity verification. nCino's onboarding team is on hand to develop a journey fit for each use case, including the ability to switch on and off services without having to re-integrate.
Satisfy risk appetite
Customise matching thresholds to take complete control over the risk groups considered satisfactory for successful onboarding.
Seamless integration
ID verification supported by mobile SDK's in multiple frameworks, API end points for web journeys, and web portal access for data analysis, remediation, and auditability.
Flexible configuration
Use document verification alongside facial comparison or use them independently for maximum flexibility.

Country coverage
Our identity verification services encompasses data from around the globe. Wherever you plan to grow your business, rest assured nCino has you covered.
246
countries & territories
365m
entities
99.9%
uptime
300m
checks per month
6000+
documents supported
2.3bn
API calls annually

Learn about identity verification
What documents are supported for identity verification?
Verification documents traditionally include passports, driver's licenses, and Government issued identity documents as acceptable forms of ID. The nCino document library currently accepts over 6000 documents and growing, which also includes the ability to add bespoke documents based on client requests.
Can this verification software be used globally?
nCino's document verification system is meticulously crafted for global use in over 160 countries, ensuring seamless verification across diverse regions and document types, supporting your business' international reach.
How long does it take to complete a verification journey?
The full verification of documents process can be completed in a matter of seconds, ensuring a quick and efficient experience for users without compromising accuracy. Swift responses are crucial for an optimal user experience and operational efficiency.
How does ID verification support KYC, AML, and KYB?
Our ID verification supports robust KYC (Know Your Customer), AML (Anti-Money Laundering), and business verification compliance, providing a comprehensive solution for meeting regulatory requirements worldwide and ensuring compliance effortlessly.
Why should I use digital identification services?
Utilising a digital document verification service streamlines processes, enhancing user experience and mitigating fraud risks. It's increasingly becoming the smarter choice for businesses seeking efficiency, security, and a competitive edge in the digital landscape.
What security measures are in place to protect sensitive information during the verification process?
We employ advanced encryption, secure data transmission, and stringent access controls to safeguard sensitive information. Our commitment to the highest levels of security ensures user data remains confidential throughout the verification process.
What happens if a customer fails the document verification check?
If a customer fails the document verification check, alternative authentication methods such as manual reviews or KYC data checks can be added to your onboarding workflow. This ensures legitimate users have options to complete the process while maintaining stringent security standards and preventing unnecessary user friction.
What are the latest identity verification trends?
Identity verification solutions are constantly developing, new trends include incorporating cutting-edge technology such as biometric authentication, AI-enhanced verification, and continuous monitoring as it becomes more critical for businesses to adapt to evolving regulatory requirements and maintain a proactive stance against emerging threats.